Payment Methods

We accept payment online by credit or debit card (Visa, Mastercard and Discover). We also accept payment by direct bank transfer (these payments must be received within two weeks of placing the order, otherwise the order lapses) and by cheque (in which case payment must be made within 10 days of placing the order, otherwise the order lapses & tickets will not be confirmed/issued until cheques are fully cleared).

Remittance Terms

We process all orders once payment has been received. This can either be by online credit/debit card payment, by calling the festival team directly on 00 353 91 394637 or by emailing your order to info@galwayoysterfestival.com and either making a direct bank transfer (using the order no. as reference) or posting a cheque. All cheques must clear before payment is confirmed.

Ticket Collection

Tickets bought online will NOT be posted out in advance of the festival. ALL tickets will be available for collection at the festival marquee ticket desk.

Tickets can be collected at the Festival Marquee ticket desk on Nimmo’s Pier from Thursday 21st September 2017.

You MUST bring your ticket confirmation with you and a form of photo ID to collect your tickets. 

The Ticket Desk at the Festival Marquee will be open for collections as follows:

Thursday 27th September 2017 – from 12 midday

Friday 28th September 2017 – all day

Saturday 29th September 2017 – all day

Sunday 30th September 2017  – all day

Please note that ticket collection information will be updated closer to the festival and will be emailed to all who have purchased tickets online.

If you have any queries please email us on info@galwayoysterfest.com

Sold Out Events

If your selected event is sold out, we will notify you immediately. You will have the option of cancelling your order or selecting a different event. If this newly selected event differs in price, an adjustment (up/down) to the original charge will be applied.

Cancellation

We accept cancellations up to Sunday, 30th July 2017. An administration fee of €10 will be charged. All cancellations must be received in writing with the original confirmation email attached. Unfortunately no refunds may be arranged for cancellations received after this time.

V.A.T.

VAT is charged at the prevailing rate on products deemed by the Revenue Commissioners to attract VAT.

Due to fluctuating international market conditions including currency exchange rates, prices are subject to amendment without prior notice. However, Galway Oyster Festival makes every effort to keep price adjustments to a minimum, and to advise customers as soon as possible of any significant increases.

Privacy Policy

Galway International Oyster & Seafood Festival, managed by Milestone Inventive, does not disclose buyers’ information to third parties.

Data collected is used to:

  • Take and fulfill customer orders
  • Administer and enhance the site and service

Personal Data

This is data that identifies you or can be used to identify or contact you and may include your contact details (name, address, email address, etc.), your billing and credit card information and other anonymous statistical data involving the use of our website. Such information is only collected from you if you voluntarily submit it to us.

The purposes for which we hold your information

  • to provide you or your recipient with the goods you have ordered;
  • to contact you or your recipient if required in connection with your order or to respond to any communications you might send to us;
  • to communicate to you information about new products, features, new services and special offers we think you’ll find valuable. You may opt-out of receiving such communications.

Disclosure of information to third parties

We never disclose your personal information to any third party unless you have given us your explicit consent (although we reserve the right to co-operate with law enforcement agencies and have no legal liability in the case of such disclosures). Under no circumstances will your personal data be traded or sold to a third party. We will not disclose your personal data to third parties unless the third party is required to fulfil your order (in such circumstances, the third party is bound by similar data protection requirements).

Updating, verifying & deleting personal data

You may inform us of any changes to your Personal Data, and in accordance with our obligations under the Data Protection Acts 1988 and 2003 we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from our database, please contact us via email at info@galwayoysterfestival.com, by phone at 00 91 394637 or in writing to:

Galway Oyster Festival,

Milestone Inventive,

Roxboro House,

Raleigh Row,

Galway

Changes to this policy

Any changes to this Privacy Policy will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.